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| l What's New |
Gartner Predicts - The transformation of IT Operations is changing
IT Operations must transform themselves focusing on process improvement, service management and automation. Embracing these opportunities will help IT operations to become an efficient, agile, responsive and customer focused organization rather than simply a utility function to be outsourced. Kovenco aim to look at the issues of end to end service management and process improvement and the promise of the real time infrastructure |
Consider Microsoft's Office 12 Plans, but With Caution
Many of the plans Microsoft has revealed for Office 12 are positive and promising. But many details are yet to be announced, and IT decision makers should approach Microsoft's plans with caution |
| Gartner - Sourcing, Execution and Management |
| Make key sourcing decisions that support business objectives, select the right service provider and negotiate the best agreement, and implement the management processes and tools to manage today’s complex single or multi-sourced environment to achieve the intended value of the agreement |
| Gartner - Public Sector Solutions |
| Public Sector consulting is a specialised field and Gartner Consulting knows your unique challenges. We have a track record of providing IT solutions that ensure the public is well served. Our experience spans key markets such as public safety, justice, the U.S. Department of Defense, homeland defense, health and human services, finance, and public networks |
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ITIL Process Support Consulting. 
